Orders Outside the EU

All orders to be shipped outside of the European Union are subject to an additional charge for EU export documentation service fee.


Buyers are responsible for ensuring that the ordered product can be lawfully imported into their country, and are also responsible for all permits, and import clearances that may be required. Buyers are responsible for paying all costs and expenses associated with importation of the ordered products to their country, including all applicable customs duties, import taxes, VAT, and custom department administration and processing fees. Custom clearance procedures may delay delivery of your order beyond the original delivery estimate. If an order fails to be delivered, or you refuse delivery due to importation and customs related issues, we can give credit for the returned and unopened product, but no credit will be given for shipping cost. As well, the buyer is responsible for paying the shipping cost of returning the product to our distribution center.

As customs policies and practice vary widely from country to country, we recommend contacting your local customs office for further information.

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